Refund policy

At Monika Beauty Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the following conditions:

  • Items must be returned within 14 days of delivery.

  • Products must be unused, in original packaging, and in resellable condition.

  • Refunds are issued to the original payment method after inspection of returned items.

  • Shipping costs are non-refundable unless the return is due to our error or a defective product.

How to Request a Return:
Please email monikaspruch@hotmail.com with your order number, reason for return, and photos if applicable. We will provide instructions for the return process.

Return Address:
Monika Beauty Store
225 Crossroads Blvd, Suite 206
Carmel, California 93923
United States